Workshops, Seminars & Presentations

Our Clients – Partial Listing

ABC VIRTUAL COMMUNICATIONS, INC.

Designed and presented Harassment and Sexual Harassment workshops for the management and staff of this web-site design and information technology company with clients and employees throughout the United States.

Contact:
Ms. Sue Green,
Director, Human Resources
ABC Virtual Communications, Inc.
1501 50th Street, Suite 200
Regency I Building
West Des Moines, IA 50266 Telephone: (515) 327-8861

AIR COURIER CONFERENCE OF AMERICA (ACCA)

Workshop presenter at the annual conference of 400+ air courier companies including Federal Express, United Parcel Service and DHL Worldwide Express. Presentation titled Motivating Your Workforce In The New Economy.

Contact:
Ms. Melissa Forburger,
Executive Director
ACCA
1255 Twenty-Third Street, NW
Washington, DC 20037 Telephone (202) 452-0770

AIR CRUISERS, INC.

Designed and conducted in-house workshops on workforce diversity over an eight week period for the company’s 500 employees as well as leading similar management seminars for the 50+ senior and middle managers. Key areas covered included sexual harassment, gender equity, the disabled in the workforce, inclusion vs. exclusion.

Contact:
Mr. Spencer Hoos
Manufacturing Superintendent
Highway 34 South
Wall, NJ 07719 Telephone: (908) 681-3527

ALLIED INSURANCE COMPANY

Designed and conducted a series of corporate-wide diversity workshops for the management and staff of this 4,000 employee subsidiary of Nationwide Insurance Company. Assisted company leadership in designing and implementing a system-wide workplace diversity initiative.

Contact:
Ms. Sue McGinness,
Vice President, Human Resources
Allied Insurance Company
701 5th Avenue, Department 2005
Des Moines, IA 50391 Telephone: (515) 280-4240

AMERICAN ACADEMY OF NEUROLOGY

Workshop Leader at the annual convention of this 7,000 member physician organization. Presentation titled Practice Management for Neurologist – the Criticality of Human Resources Management.

Contact:
Mr. Richard P. Hames
Associate Director, Health Policy
American Academy of Neurology
1080 Montreal Avenue
St. Paul, MN 55116 Telephone: (612) 695-1940

(THE) AMERICAN COLLEGE OF MEDICAL STAFF DEVELOPMENT

Designed and presented management and education workshops to a cross-section of physicians and group practice administrators from throughout the nation. The workshop was titled “Head-On Approaches to Human Resources Issues Arising from Practice Mergers, Acquisitions and Group Formations.”

Contact:
Mr. Roger Bonds
Conference Chair
Verdan Center, Suite 2100
6855 Jimmy Carter Boulevard
Norcross, GA 30071 Telephone: (770) 734-9904

AMERICAN SOCIEY OF ASSOCIATION EXECUTIVES (ASAE)

Presented Take Your 20th Century Performance Appraisal System Into the 21st Century at the General Management Session of the annual convention of this 10,000 member national Association.

Contact:
Ms. Gale Pearson
Program Chair
ASAE
15751 I Street, NW
Washington, DC 2006 Telephone: (202) 626-2841

ANTI-DEFAMATION LEAGUE/SAN FRANCISCO FIRE DEPARTMENT (ADL) & (SFFD)

Under the auspices of the League, presented program on affirmative action, harassment, and cultural diversity to all management and staff of the S.F.F.D. over a period of several months.

Contact:
Mr. Richard Hirshault
Regional Director
Anti-Defamation League
309 W. Washington Street, Suite 750
Chicago, IL 60606 Telephone: (312) 782-5080

ANTELOPE VALLEY COMMUNITY COLLEGE

Presented three-day seminar and workshop to all faculty and administration on the differences between EEO/Affirmative Action and Workforce Diversity.

Contact:
Mr. Charles Whiteside
Former Director of Personnel and Employee Relations
Antelope Valley Community College
3041 West Avenue “K”
Lancaster, CA 93536 Telephone: (206) 546-4694

ASSOCIATION OF LEGAL ADMINSTRATORS

Designed and conducted a ½ day workshop for the membership of the Iowa and Nebraska chapters of this national organization. The workshop title was “Conducting The Band: Leading A Multi-Generational Workforce” and the focus was on the strategies, tools and techniques necessary to successfully lead a workforce of Gen X, Gen Y, Baby Boomer and Optimal employees in today’s workplace.

Contact:
Ms. Julie M. Davis,
Legal Administrator & Chapter President
Finley, Alt, Smith, Scharnberg et al
Des Moines, IA Telephone: (515) 288-0145

CALIFORNIA MEDICAL BILLING ASSOCIATION

Presented an all-day workshops to the owners and managers of 30+ billing and collections companies on how to successfully manage, lead and coach a diverse workforce while resolving performance and conflict in the workplace issues. The workshop focus was on team building that lead to increased performance, productivity and profits.

Contact:
Ms. Sharon A. Ferrell, CMBA
President
California Medical Billing Association
2410 San Ramon Boulevard, Suite 200
San Ramon, CA 94583 Telephone: (925) 837-7254

CALIFORNIA MEDICAL ASSOCIATION (CMA)

Presented several statewide series of seminars and workshops for several years to physician members and healthcare administrators on workplace/workforce issues and employment law.

Contact:
Ms. Sherri Goodlett
Department of Business Services/Seminar Programs
California Medical Association
San Francisco, CA Telephone: (414) 882-5148

CITY OF BOONE, IOWA

Designed and conducted management and supervisory education and development workshop for the City’s top department heads. Workshop topics included leadership, coaching, communication, organizational development and mentoring.

Contact:
Mr. Jeff Kooistra,
Former City Manager
City of Boone
923 8th Street
Boone, Iowa 50036 Telephone: (515) 432-4211

COLGATE UNIVERSITY

Provided the University with a web-casted sexual harassment workshop for faculty.

Contact:
Ms. Amy Diamond Barnes,
Associate Vice President, Human Resources
Colgate University
13 Oak Drive
Hamilton, NY 13346 Telephone: (315) 228-7411

COLLEGE AND UNIVERSITY PERSONNEL ASSOCIATION (CUPA)

Session presenter at the organization’s 1993 and 1995 National Conventions: (“New Faces in New Places” and “The Adversity of Diversity.”)

Contact:
Ms. Audrey R. Rothstein
Director of Communications
CUPA
1233 Twentieth Street, NW, Suite 301
Washington, DC 20036 Telephone: (202) 778-0391

COLLEGE AND UNIVERSITY PERSONNEL ASSOCIATION-Southwest Regional Convention 1998

Keynote speaker at this organization’s regional convention. Presentation explored The Eternal Human Quest for Economic Security & HR’s Role in the Search.

Contact:
Mr. Ted Ellinger, Program Chair
New Mexico Tech
Socorro, NM 87801 Telephone: (505) 835-5206

COMMUNITY HEALTH CARE SERVICES, INC.

Designed and presented all day team building workshop for the management and staff of this 85 employee home health care company.

Contact:
Ms. Cynthia Nicholson-Guidry
Former Administrator
1881 Sylvan Avenue, Suite 220
Dallas, TX 75208 Telephone (972) 509-5650

DES MOINES AREA COMMUNITY COLLEGE (DMACC)

Motivational speaker at workshop for “at risk” teenagers, their parents and guardians under the joint auspices of Upward Bound and DMACC.

Contact:
Mary Chapman, Ed.D.
Vice President
Community Outreach
Executive Dean
Des Moines Area Community College
1100 7th Street
Des Moines, IA 50314 Telephone: (515) 248-7207

D.I.C.E, INC. and COURT AVENUE NETWORKS, INC.

Provided in-house management education development programs for new and veteran managers for this 50 million-dollar, high-tech company and its two subsidiary companies. The programs were focused on leadership, coaching, team-building and workforce diversity.

Contact:
Mr. Lloyd Linn, President & CEO
D.I.C.E., Inc.
Court Avenue Networks, Inc.
300 Walnut, Suite 100
Des Moines, IA 50309 Telephone: (515) 280-1144

DRAKE UNIVERSITY BUSINESS CENTER

Designed and conducted a Drake University-sponsored ongoing series of all day management education and development seminars for new and veteran supervisors, managers and human resources professionals.

Contact:
Ms. Susann Siebke, Director
Drake University Business Center
4949 Westown Parkway, Suite 195
West Des Moines, IA 50266 Telephone: (515) 271-2592

EAST PALO ALTO SANITARY DISTRICT (EPASD)

Designed and conducted in-house training sessions regarding policy setting, delegation and accountability for the Agency’s General Manager and its Board of Directors.

Contact:
Mr. Leroy Hawkins
General Manager
East Palo Alto Sanitary District
901 Weeks Street
East Palo Alto, CA 94303 Telephone: (650) 321-0552

(THE) GREATER DES MOINES PARTNERSHIP

Designed and presented this workplace diversity education and development workshop for Des Moines’ Chamber of Commerce’s 45-employee management, professional and support staff serving 3000 member businesses within a 50-mile radius. The workshop was titled “Diversity: From Workplace to Marketplace” and shared the various initiatives, imperatives and rationales for the “business case” for workplace diversity.

Contact:
Mr. Michael Blouin,
President & CEO
The Greater Des Moines Partnership
700 Locust Street, Suite 100
Des Moines, IA 50300 Telephone: (515) 286-4979

GRINNELL COLLEGE

Designed and conducted a series of all-day workplace diversity workshops for this renowned liberal arts college’s executive, administrative, professional and support staff.

Contact:
Mr. Frank Thomas,
VP Community Relations & Campus Master Plan
Grinnell College
1127 Park Street
Grinnell, IA 50112 Telephone (641) 269-4630

GROWERS PRODUCE, INC

Conducted half-day seminar to middle and senior management at their annual management retreat regarding the impacts of reorganization and workforce change in the import/export industry.

Contact:
Mr. Anthony C.C. Mar
President and CEO
Growers Produce
380 3rd Street
Oakland, CA 94607 Telephone: (510) 839-3743

IOWA ASSOCIATION OF BUSINESS and INDUSTRY

Presented the workshop “It’s About Business, Bios & the Benjamins!” to 175 high school students from throughout the state who participated in IABI’s Foundation summer program Business Horizons 2001. The presentation’s focus was on the steps and processes necessary to successfully prepare for college and career planning.
Keynote Speaker at IABI’s annual Technology conference attended by business and educational leaders from throughout the state regarding the components necessary to create and sustain jobs within the state as well as the recruitment and retention of local and out-of-state workers.
Contact:
Ms. Jeanne T. Wells
Executive Director
Iowa Association of Business and Industry Foundation
904 Walnut Street, Suite 100
Des Moines, IA 50309 Telephone: (515) 280-8000

IOWA ASSOCIATION OF SCHOOL BOARDS (IASB)

Presented Improving Our Workforce – One Step Toward the Goal of Student Achievement – It Starts at the Top (The How To’s of Superintendent Evaluations) to two hundred school board members and superintendents at the annual Iowa Association of School Board’s Employee Relations Conference.

Contact:
Ms. Jenifer Owenson, Esq.
Personnel Services Director (former)
Iowa Association of School Boards
700 Second Avenue, Suite 100
Des Moines, IA 50309 Telephone: (515) 270-9030

IOWA BRAILLE AND SIGHT SAVING SCHOOL (IBSSS)

Presented half-day workshop on sexual harassment to the 50+ faculty and staff of this Iowa State Board of Regents School.

Contact:
Mr. Dennis Thurman
Superintendent
Iowa Braille and Sight Saving School
1002 G Avenue
Vinton, IA 52349 Telephone: (319) 472-5221

IOWA JUDICIAL BRANCH, STATE OF IOWA COURT ADMINISTRATION

Designed and conducted two-day management education and development workshops for the Judicial Branch’s 150 middle managers and its 100 first line supervisors from the State’s 99 counties. Topics covered included leadership, coaching, change management, workplace diversity, employee evaluation and discipline.

Contact:
Mr. William Snyder
Director, Human Resources
700 Third Street, Upper Level
Des Moines, IA 50309 Telephone: (515) 242-0175

IOWA LEAGUE OF CITIES

Presented education and development workshops at the Association’s last two annual conventions for the mayors, city managers, city clerks and council members of the state’s many cities and counties. The presentations were titled “Recruitment & Retention: A Key Business Imperative” and “Making It Happen with Communication, Persuasion & Enlightened Education.” The workshops provided strategies, initiatives and techniques necessary to support and ensure a 21st approach to critical organizational initiatives.

Contact:
Ms. Andi Stewart
Conference Coordinator
Iowa League of Cities
317 Sixth Avenue, Suite 1400
Des Moines, IA 50309 Telephone: (515) 244-7282

IOWA MUNICIPAL CLERKS ACADEMY

Designed and conducted two-day management and education workshop under the auspices of the Iowa State University’s Extension Program to the 200+ municipal clerks and financial officers from the 99 counties in the State of Iowa; workshop covered “New Realities for Managers & Supervisors in the New Economy.”

Contact:
Mr. Paul Coates,
Director, Office of State & Local Government Programs
Iowa State University Political Science Extension Program
506 Ross Hall
Iowa State University
Ames, Iowa 50011 Telephone: (515) 294-5263

IOWA NETWORK SERVICES, INC. (INS)

Designed and conducted a series of management education and development workshops for the company’s supervisory, middle management and executive teams. Workshops included: 1) change in the workplace; 2) coaching, leadership and mentoring; 3) team-building, process improvement; 4) motivation; 5) communication; 6) conflict management; and 7) employee discipline.
Designed and presented an on-going series of Harassment/Sexual Harassment as well as Workplace Diversity workshops for the management and staff of this 200+ employee Des Moines area communications and information technology company.
Contact:
Mr. Richard Vohs
President
Iowa Network Services, Inc.
4201 Corporate Drive
West Des Moines, IA 50266 Telephone: (515) 830-0451

IOWA STATE UNIVERSITY

Keynote and motivational speaker at the annual student awards banquet for this 24,000-student land grant university.

Contact:
Martin C. Jischke. Ph.D.
Former President, Iowa State University
President, Purdue University
West Lafayette, IN Telephone: (765) 494-9708

JEFFERSON REGIONAL MEDICALCENTER (JRMC) and MEDICAL OFFICE MANAGERS ASSOCIATION (MOMA)

Presented separate but related all-day management education and development workshops for the medical managers from the 60+ physician groups affiliated with the hospital and for the 80+ senior and middle managers of this 450 bed 1,800 employee general acute care hospital and its affiliate hospitals. Presentation titled New Tools, Techniques & Tips for Medical Center Human Resources Management.

Contact:
Ms. Sharon Theriot
Physician Recruitment
Jefferson Regional Medical Center
1515 W. 42d Street
Pine Bluff, Arkansas 71603 Telephone: (501) 7640

KEYSTONE ELECTRICAL MANAUFACTURING COMPANY

Conducted management education and development workshop re the interpretation and administration of new Employee Policies and Procedures Handbook designed by The Williams Group.

Designed and conducted management and non-management workshops re the duties and responsibilities of Peer Review Panel randomly selected from total employee population to hear and adjudicate the newly created Issue Resolution Procedure designed by The Williams Group for this company’s utilization.

Contact:
Mr. Frederick V. Buie
President
Keystone Electrical Manufacturing Company
2511 Bell Avenue
Des Moines, IA 50321 Telephone (515) 283-2567

MEDICAL STAFF DEVELOPMENT

Symposium & Practice Management Congress
Presenter at the annual convention of this medical practice management organization. Workshop titled HR Issues in Practice Formation and Merger & Acquisitions.

Contact:
Mr. Roger Bonds
Program Chair
The American College of Medical Staff Development
Veridian Center, Suite 2100
6855 Jimmy Carter Boulevard
Norcross, GA 30071 Telephone: (770) 734-9904

MIDAMERICAN ENERGY COMPANY

Designed and conducted comprehensive company-wide three month, multi-site management education and development workshops for this multi-billion dollar, 3,000 employee utility company’s 300+ middle and senior managers.

Contact:
Ms. Dianne Mosley
Training Officer / Human Resources
MidAmerican Energy Company
656 Grand Ave.
Des Moines, IA 50309 Telephone: (608) 827-3927

NATIONAL ASSOCIATION OF HEALTHCARE CONSULTANTS (NAHC)

Keynote speaker at three annual conventions of this 400+ member organization composed of management consultants.

Contact:
Ms. Melissa Forburger
Executive Director
National Association of Healthcare Consultants
1255 Twenty-Third Street, NW
Washington, DC 20037 Telephone: (202) 452-8282

NATIONAL ASSOCIATION OF PHYSICIAN RECRUITERS (NAPR)

Keynote speaker at the annual convention of this 300 member association.

Contact:
Nancy A. Berry, CAE, CMP
Director of Meetings & Conventions
National Association of Physician Recruiters
222 S. Westmonte Drive, Suite 101
P.O. Box 150127
Altamonte Springs, FL 32715-0127 Telephone: (407) 774-7880

NORTH IDAHO COLLEGE

Presented The Historical Human Quest for Economic Security to the students, faculty, administration and community at the College’s 1997 annual Popcorn Forum and Convocation Series. Also guest in 30-minute interview at NIC-TV a PBS affiliate.

Contact:
Tony Stewart, Ph.D.
Program Chair
Program Producer-NIC-TV Public Forum
North Idaho College
1000 West Garden Avenue
Coeur d’Alene, Idaho 83814 Telephone: (208) 769-3300

PROFESSIONAL ASSOCIATION OF HEALTHCARE OFFICE MANAGERS (PAHCOM)

Presented Human Resources Recourses at the annual convention of this 2,000+ association of professional healthcare office managers.

Contact:
Ms. Rose Chambers
Executive Director
461 East Ten Mile Road
Pensacola, FL 32534 Telephone: (904) 474-9460

S2 SYSTEMS, INC.

Designed and presented Harassment and Sexual Harassment workshops for the management group of this Dallas area information technology company with offices and facilities in the United States and Europe.

Contact:
Ms. Denise Ward,
Director, Human Resources
S2 Systems, Inc.
4965 Preston Park Boulevard, Suite 800
Plano, TX 75093 Telephone: (972) 599-5725

SAN BERNADINO COMMUNITY COLLEGE DISTRICT (SBCCD)

Designed and conducted all-day management education and development workshop for the Chancellor’s Cabinet of this 18,000 student, multi-college District. Workshop participants included the Chancellor, the two College Presidents, the Vice Chancellors for Finance and Human Resources and the six Vice Presidents from the Colleges.

Contact:
Stuart Bundy, Ph.D.
Chancellor
441 West 8th Street
San Bernadino, CA 92401 Telephone: (909) 884-2533

THE SOCIETY OF PROFESSIONAL BUSINESS CONSULTANTS (SPBC)

Speaker at the annual convention of this 500+ member professional association of Certified Public Accountants and Consultants. Presentation titled Hot Topics in Human Resources Management.

Contact:
Mr. Steve E. Leininger
Program Chair
165 Lennon Lane, Suite 200
Walnut Creek, CA 94598 Telephone: (925) 939-2500

SOFTWARE and INFORMATION TECHNOLOGY OF IOWA

Designed and conducted a series of management education and development workshops over a three month period for the supervisory and management staffs of this 185 member information technology association. Workshop topics included: 1) change management; 2) leadership; 3) team building; 4) coaching; 5) mentoring; 6) conflict management; 7) time management; 8) performance evaluation; and 9) discipline and termination.

Contact:
Ms. Miriam Ubben,
President
Software and Information Technology of Iowa (SITI)
1500 NW 118th Street
Clive, IA 50325 Telephone (515) 327-5580

SPECTRA LABORATORIES

Presented management development and employee workshops regarding leadership, workplace change, reorganization and pay-for-performance.

Contact:
Mr. Dean M. Simonich
Former Executive Vice President
Spectra Laboratories
263 West Santa Inez Avenue
Hillsborough, CA 94010 Telephone: (415) 348-8957

SWEET COMPUTER SERVICES, INC

Designed and presented in-house management education and development workshops for the middle and senior management of this expanding high-tech software company regarding the administration and interpretation of its newly developed policies and procedures program.

Contact:
Ms. Dawn R. Lull, CPA
Chief Financial Officer
Sweet Computer Services, Inc.
4200 University Ave., Suite 309
West Des Moines, IA 50266 Telephone: (515) 221-3159

WHETSTONE SESSION

Designed and presented ½ day workshop to the State of Iowa’s Trainers’ Consortium, which was sponsored by the Iowa Department of Personnel’s Personnel Development Seminars (PDS) Division. The workshop was titled “Leading the Band: Conducting Training in a Multi-generational Workforce” and was attended by 40 training professionals and managers from the various State Departments.

Contact:
Ms. Sallie Nostwich,
Training Officer
Iowa State Department of Personnel (PDS)
Grimes Building
E. 14th & Grand Avenue
Des Moines, IA 50319

WOODCRAFT ARCHITECTURAL MILLWORK, INC.

Designed and presented management education and development workshops for the middle and senior management of this rapidly expanding millworks company regarding the administration and interpretation of its newly developed policies and procedures program.

Contact:
Mr. Rick Ball, President
Woodcraft Architectural Millwork, Inc.
2323 Dean Ave.
Des Moines, IA 50317 Telephone: (515) 221-1837

WORLD DISTRIBUTION SERVICES, INC.

Designed and conducted 2-day management and employee workshops regarding leadership, coaching, workplace change and conflict resolution.

Contact:
Mr. David J. Rosenberg, President
1842 Brummel Drive
Elk Grove Village, IL 600007 Telephone: (800) 356-4467

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